Advanced
Order Support System
essential measures smoother.
Improve Upselling Efficiency
Run Campaigns Simultaneously
Delight Your Customers
Our order support system helps you
Increase Upselling & Cross -selling
Recommend the right products at the right timeto maximum revenue
Run Multiple Campaigns Simultaneously
Create, manage, and track multiple campaigns with ease.
Deliver Exceptional Customer Service
Provide accurate and timely support with complete customer insights.
How order support works
1
Customer Places Order
Recommend the right products at the right timeto maximum revenue
2
System Suggests
System suggests upsell/cross-sell
options or campaign actions.
3
Operator Takes Action
Operators review suggestions and take appropriate actions.
4
Order Fulfillment
Order is processed and delivered with customer satisfaction.
Key Features
Efficiency in Upselling & Cross-selling
Display product recommeendation based oncustomer behavior and order history.
Automate the Management of Multiple Campaigns
Run multiple campaigns for different segments
Meticulous Customer Service
Centralize customer and order information to provide
Flexible & Scalable
Easily customizable to fit your specific business needs
and workflows.
From the development team
Use this to improve customer loyalty.
The key to the future of e-commerce business lies in acquiring repeat customers
by improving customer loyalty.
At Ace, we believe that because we are an online retailer where we cannot see our customers’ faces. It is crucial to provide attentive service that is tailored to each customer’s individual circunstances.
To prevent you valued customers from feeling standardized unless a specific person is available, we have implemented a powerful order support solution. Please use our “Order Support” function as a tool to automate proactive responses.
Chief Developer and Officer (CTO). Kanshige Kurosawa
